FAQ

When will my order ship?

All non-custom orders are usually shipped within 2 business days. Custom orders must be sent over to our in-house manufacturing team who needs additional time to create the item, the time this takes is variable depending on your customs. The manufacturing time will be provided when you're customizing your order and checking out.

For more information on shipping, see our shipping information page.

 

How long does shipping take?

Within the continental US, shipping will take between 3 to 5 business days. International delivery usually takes about 15–30 business days.

For more information on shipping, see our shipping information page.

 

Why am I receiving multiple packages for a single order?

In order to get your products delivered to you quickly, we may break up your order into multiple packages.

 

How much does shipping cost?

Some items may not be available internationally due to laws/restrictions within specific countries.

Shipping Fees within the continental US is shown below:

Order Total Standard Shipping 2nd Day Next Day
$50 or more FREE $19.95 $29.95
$49.99 or less $4.95 flat rate $19.95 $29.95

 

Can I change/cancel my order after placing it?

We strive to provide fast service so it may be tricky to change or cancel an order after it's started. However, if you contact us immediately we will work with you to ensure you get taken care of. If the order is already initiated, there may be delays in delivery or you may be required to return the item(s) to help with the change/cancellation.

 

How do I return an item for a refund?

Please review our refund policy for further information on this.

 

What is your privacy policy?

Please see our privacy policy for an in-depth look.